Artisanal Ice Cream, Reimagined as an Experience

Your order will be delivered on the day you choose at checkout. Once it’s processed, you’ll receive a notification from our courier with a delivery window. Please ensure someone is available to receive your order, as all deliveries are attempted only once to guarantee the quality of our frozen products.

Nuances Glacées is made to be savoured in moments both big and small. Enjoy it alfresco at a garden gathering, as a sophisticated dessert to conclude a dinner, or simply as a luxurious treat for yourself. With Nuances Glacées, every scoop is an experience—your pleasure, your rules.

Your Nuances Glacées order is carefully packed with dry ice to keep it perfectly frozen. We strongly recommend that you or someone else be available to accept the delivery on your selected delivery date to ensure the quality of your order. All deliveries are made on the first attempt, and our courier has instructions to leave your order in a safe place if you’re unavailable. As this is a frozen delivery, any missed or rescheduled delivery may lead to spoiled stock, and refunds will not be issued in such cases. You can track your delivery using the tracking link provided on the day of dispatch. Once your order arrives, please transfer your ice creams or sorbets to the freezer immediately to preserve their quality.

Immediately. We carefully package your Nuances Glacées ice cream to ensure it stays frozen throughout transit. Once received, transfer your ice creams or sorbets to the freezer without delay to maintain their quality. Enjoy a scoop right away if you like, but store the rest in the freezer to preserve their freshness and taste.

Currently, we deliver exclusively across Mainland UK. We’re unable to deliver to Northern Ireland, the Scottish Highlands, the Isle of Man, Guernsey, or Jersey due to the extended transit times required to reach these areas. As our ice creams need to stay frozen, we’re working on expanding our delivery zones and hope to reach more regions soon. Stay updated on our expansion by following us.

Yes. Our packaging is fully recyclable, and we’re committed to sustainability. We use eco-friendly, recyclable materials to ensure our impact on the environment is minimal. Some materials, like the insulated sheep’s wool, can even be repurposed! For ideas, visit woolcool.com.

We use dry ice to keep your ice creams frozen during delivery. Dry ice is frozen carbon dioxide at -78°C and should be handled with care. Please avoid direct contact with dry ice, as it can cause skin damage. Do not open the dry ice bag, and allow it to evaporate before disposing of it.